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The following are just a few of the features included with the dialler:
| Feature | |
|---|---|
| Mobile Friendly | Yes |
| Custom Integration | Yes |
| SQL Dial | Yes |
| Internal Chat | Yes |
| WhatsApp Chat Integration | Yes |
| Free 24/7 Support | Yes |
| Facebook Chat Integration | Yes |
| Outbound and Inbound SMS Management | Yes |
| IVR Builder (Drag and Drop) | Yes |
| Gameification Wallboard | Yes |
| Real Time Reporting | Yes |
| Ofcom Compliant | Yes |
| Call Recording | Yes |
| IVR | Yes |
| Skills based Routing | Yes |
| CLI Localisation | Yes |
| Advanced Scripting | Yes |
| Free Updates | Yes |
| Live Agent Monitoring | Yes |