Skip to content
Overview
Predictive Dialer System
A predictive dialer is an outbound call system that automatically dials from a list of telephone numbers. Also known as Power or Auto dialers it will connect answered calls directly to agents helping to reduce idle time.
Packed full of features the predictive dialer has powerful options to generate higher rates of connection, increase conversions and easily disposition calls.
With an in-house development team, we can integrate our predictive dialer with various software through our API. Helping your contact center manage calls efficiently and all in one place.
We’ve made it easy to get started, with packages to best suit your needs and don’t worry we won’t tie you into long term contracts either.
Find out how good we are with a no commitment free trial!
Details
Increases Sales & Productivity
Predictive dialers work out when agents will be free to take the next call and then dial numbers on the agent’s behalf. The dialer uses algorithms to work out the exact time that an agent is finishing up with a call and then dials another number.
The Primo Dialer automatic dialing software is packed full of the features that customers want. From the ability to provide on-call management including whisper coaching to appointment reminders and workflow automation, almost everything your call center may need.
Simple Agent Interface
Simple clean interface. Give your agents everything they need from scripts to customer details to notes.
Precision Dialing
The software places calls based on the availability of agents reducing wait times.
Predictive Dialler
Maximize calls, Primo Dialer predicts when an agent will become available by calculating live and past data.
Increased Productivity
Our auto dialer eliminates wasted time from your sales/customer service operatives waiting for a call to be answered, which helps ensure their time is spent talking with customers.
Sophisticated Management
Maximises management time through sophisticated lead management, call-back handling, filtering out do-not-call lists, response recording and more…
Intelligent Systems
Identify best time to call so that your teams are speaking to the optimum level of people. Real-time reporting that allows you to see results and support training needs.
GROW YOUR BUSINESS
Increase Productivity,
Sales & Conversions
Get started with our award winning hosted dialler today.
FEATURES
Why Use Primo Dialer?
Increase Productivity
Our contact center solutions are the perfect fit for your business. Your agents will be connecting with more people, making sales and getting results.
Award Winning
We’re an award winning business that knows what it takes to develop hosted dialling solutions that will help grow your business.
Quality and Performance
Contact center management teams work to monitor, regulate and improve performance every single minute your operation is running.
Excellent Support
Customer satisfaction is the key to business success. Service is the most important factor in platform viability.
SIP & Voip
SIP is a feature which allows users within your business organisation to make thousands or even millions of calls all over the world.
Powerful Technology
Our ground-breaking predictive dialer technology has been developed to integrate seamlessly into your business to increase efficiencies and drive down costs.
GUIDES
Ready to Get Started?
See what Primo Dialer can do for your business. Increase sales, productivity, conversions and that’s just the beginning.
At Primo Dialer we understand that running a call center or large scale telesales operation is a significant investment for your business. Charged with driving sales, managing customer relationships, driving loyalty and building long term revenues, your call center is at the heart of your business.
Managing a call center requires a lot of training and investment in resources and technology. With this in mind, it is vital that you are able to control costs whilst still maintaining high levels of customer service. This is where Primo Dialer comes in.
Our ground-breaking predictive dialer technology has been developed to integrate seamlessly into your business processes, increase efficiencies and drive down costs
A Predictive Dialer Tailored to Your Requirements
Through experience, we know that some call centers believe that moving to a new predictive dialer will be difficult, time-consuming and expensive. However, we took this information on board when designing our software.
We have therefore invested a lot of time and research into making our predictive dialer easy to use, affordable and offering fast set up times. We can also integrate your software with various other platforms to allow your call centre to run seamlessly.
Finally, we’ve invested time and money into building an award-winning support team to help train and assist you with the predictive dialer.
A Predictive Dialer is an outbound dialling solution which makes calls from lists of telephone numbers. The software works out and screens calls to get the most of the data and increase agent performance.
Predictive dialers can significantly improve your outbound dialing campaigns. This is done by making sure agents have less wait time for answered calls to come through. This is done by complex algorithms working on averages to make sure calls are ready as soon as agents finish.
Predictive dialers can significantly improve your outbound dialing campaigns. This is done by making sure agents have less wait time for answered calls to come through. This is done by complex algorithms working on averages to make sure calls are ready as soon as agents finish.
Previously predictive dialers were expensive as they involved a huge amount of hardware and installation costs. As technology has moved forward predictive dialers are now based in the cloud and are now cost-effective.
This means less need for physical hardware as agents can use softphones on computers which are free and there is no need for a physical PBX to manage the calls.
Predictive dialers are ideal for call centres or for people looking to make large amounts of outbound calls. Companies like Primo Dialer also allow custom integration so you can link your dialer to your CRM so you can manage calls easily and efficiently.